Retail Pro : The global reference
RETAIL PRO was designed in 1984 by Michael MAURER, a Californian merchant who is passionate about IT. Thanks to some of its customers who wanted to use the same solution in all their points of sale, RETAIL PRO quickly established itself on the international scene.
The business model is based on "Business Partners", responsible in each country for locating, translating and taxing the software to adapt it to local constraints.
After nearly 30 years, 75 Business Partners work exclusively on RETAIL PRO, in 18 languages, to satisfy the needs of 50,000 points of sale. Today Retail Pro is increasing its fleet by more than 5,000 stores each year.
The solution, in its most elaborate version "Retail Pro Prism Global Edition", has a very flexible functional architecture that allows it to be adapted to any type of organization : franchising, independent... Indeed, each store or group of stores can be managed separately, or globally. In any cases, the application allows centralized management of all its entities.
The technical architecture of Retail Pro Prism is flexible and lightweight. We call it "mobility 2.0". The cloud is integrated into the software.
Customer relationship management
It's difficult to attract new customers. This is why it is essential for an independent brand or merchant to perpetuate and to optimize its commercial relationship with its existing customers.
To do this, a number of advanced features of RETAIL PRO will make it possible to analyse consumer behaviour and to launch relevant promotional actions to build customer loyalty. The application allows you to :
In-store inventory management
Sometimes pharmacies suffer from a shortage of certain drugs. The pharmaceutical industry works in just-in-time production flows and without stocks. This reminds us that the issue of inventory management is at the heart of optimizing in-store sales.
Our customers regularly ask us about the optimal stock in store. It is true that if there are certain rules to be respected, these may vary depending on the type of local business you operate.
Stock levels and restocking
Some store managers define "the optimal stock level" which is exceeded when you need to either hire staff to manage your inventory or expand your space to store your goods.
This concept will vary depending on your activity. In luxury, the lifespan of a model can be as short as that of a perishable product. In toy sales, you must have your different products in stock, resulting in article repositories of several tens of thousands of lines and the need to have a suitable sales area.
By respecting these principles, you will optimize the management of your stocks by making the movement of goods more fluid and minimizing the financial costs associated with them.
They trusted us !
In collaboration with Perrine Labiche, Project Manager, JLR participated in the opening of the first Benefit Cosmetics boutique in Barcelona, then in the opening of the Paris boutique.
Last summer, the LES SUITES boutique opened its doors in Paris. Carmelina Celso, Head of Sales Administration & Logistics, turned to RetailPro for the collection of customers and the management of the back office.