The Project Manager participates in pre-sales interventions in collaboration with sales representatives. In addition, he carries out consulting assignments (analysis, configuration, specifications, integration). He must take charge of Level 2 support interventions and self-check his charge rate. The Project Manager is also responsible for ensuring the proper use of CRM and the entry of all data for the projects for which he is responsible.
Finally, he is the client's privileged interlocutor and he ensures regular monitoring to maintain the relationship.